Derek JamesĀ  | GovKidMethod Blog

How to Make One Government Contract Pay Off for Years

strategy

Winning a government contract shouldn't just pay you once.

If you know what to do with that win, it can help you create repeat business, open doors with other agencies, qualify for opportunities you couldn't pursue before, and generate value for your business long after the original contract ends.

This is something established government contractors understand very well.

They're not treating every contract like a one-and-done transaction.

They're trying to squeeze as much long-term value as possible out of every win so that one contract has the potential to lead to the next one, and the next one after that.

Here's how.

What should you do with a contract win so its value doesn't end with the contract?

Build a strong relationship.

Winning gives you something you didn't have when you were simply another bidder: access.

You're now working directly with the agency.

You're communicating with government personnel. You're solving their problems. You're proving whether your company can actually deliver what it promised.

Use that opportunity to build a professional relationship.

Don't disappear into the background, perform the minimum requirements, send your invoices, and leave.

Become a contractor they know they can depend on.

How can one contract directly help you win future contracts?

One of the biggest advantages of winning is simply being there.

Depending on the work, you may now have permission to be on the installation or at the facility where government employees are working.

You're seeing the environment.

You're meeting people.

You're learning how the agency operates.

You're hearing about problems and needs you never would have discovered sitting at home searching SAM.gov.

Use that access professionally.

The closer you get to the customer, the more you begin understanding what they actually need.

How do you turn one government customer into repeat business?

One thing you can do is provide a capability briefing.

Once you've established yourself and demonstrated that you can perform, make sure the agency understands what else your company can do.

Don't assume they know.

Maybe they awarded you a janitorial contract, but your company also performs grounds maintenance, pressure washing, painting, or other facility services.

Tell them.

A capability briefing gives you an opportunity to educate the customer about the rest of your capabilities without simply spamming them a capability statement and hoping they read it.

What should you collect during performance that could still be valuable years later?

Get a letter of referral or recommendation when appropriate.

Don't wait until years later when the contracting officer has moved, the COR has retired, and nobody remembers the details of the project.

If you've done great work, document it.

A strong referral from a government customer can become another piece of credibility you carry into future opportunities.

You're already doing the hard part by performing well.

Capture the evidence while it's still available.

How do you make sure an agency remembers your company after the work is finished?

Make their lives easy.

That's one of the simplest competitive advantages in government contracting.

Respond when they contact you.

Solve problems.

Meet your deadlines.

Submit accurate invoices.

Communicate before small problems become large ones.

Don't create unnecessary drama for the contracting officer or COR.

Government employees manage a lot of responsibilities. A contractor who consistently does what they're supposed to do without needing to be chased becomes valuable.

Be the company they're relieved to work with.

How can one contract help you qualify for opportunities you couldn't pursue before?

Past performance isn't only about the scope of work.

Dollar value matters too.

As you successfully perform larger contracts, you're building evidence that your company can manage larger responsibilities.

A $25,000 contract and a $2 million contract may involve similar services, but they demonstrate very different levels of organizational capacity.

The larger contracts you successfully perform can make your past performance increasingly relevant when you begin pursuing larger opportunities.

Your wins can literally open doors to contracts you weren't positioned to compete for before.

How do you find other buyers inside an agency that need the same service?

Ask.

If you've developed a good relationship with your government customer, ask whether there are other departments, installations, program managers, or contracting personnel who purchase similar services.

You can also research the contracting office and look at other opportunities being posted through SAM.gov.

Don't think about an agency as one customer.

Large federal agencies contain many different buyers with many different requirements.

One relationship can potentially introduce you to another.

When should you start preparing for the recompete of a contract you just won?

Earlier than you think.

I like looking ahead approximately six to ten months before the expected recompete.

Don't wait until the new solicitation appears to start thinking about how you're going to keep the work.

By then, you should already understand what's working, what could be improved, what the customer values, and how you could deliver an even better solution during the next contract period.

Being the incumbent gives you an advantage.

Use the time you have to strengthen it.

How can a contract teach you what government buyers actually value?

You'll quickly discover that different people look at the same contract differently.

A contracting specialist may be focused on procurement requirements, documentation, compliance, and the acquisition process.

The people responsible for the mission may care much more about whether the work is actually making their lives easier and helping them accomplish what they need to accomplish.

Learn both perspectives.

The more you understand what each stakeholder values, the better you'll become at writing future proposals and managing future contracts.

What relationships should you build during contract performance?

Don't limit yourself to one person.

Build professional relationships with the contracting officer, contracting specialist, COR, project managers, and other relevant government personnel you interact with.

Depending on where you're performing, you may also encounter other people on the installation or within the agency who purchase services like yours.

You don't need to turn every interaction into a sales pitch.

Do good work.

Be professional.

Ask questions.

Learn who does what.

Your network inside the government can become increasingly valuable over time.

How can a contract win help you attract better teaming partners?

You have leverage now.

Before you've won anything, you're asking potential partners to believe you can bring them opportunities.

Once you're actively performing government contracts, that conversation changes.

You have real work.

You have relationships.

You have past performance.

You have evidence that your company can actually win.

Better teaming partners are much more likely to take your calls when they see that working with you can create opportunities for them too.

Success attracts better resources.

Can one contract help you expand into new services?

Absolutely.

Sometimes the opportunity comes directly from the government customer.

You're already performing successfully and the contracting officer or another government representative asks whether your company can handle an additional type of work.

Now you're being introduced to another service based on a relationship you already built.

That doesn't mean you should randomly expand into everything you're asked to do.

But this is one way your company's capabilities can naturally evolve over time.

Listen to what your customers need.

What can you learn as the incumbent that your competitors don't know?

You learn what it's actually like to perform the contract.

That's incredibly valuable.

You know where the difficult parts are.

You know which assumptions were wrong.

You know what takes longer than expected.

You know where efficiencies can be created.

You know what matters to the customer.

Now ask yourself:

How can we perform this uniquely or better the next time?

That's information your competitors may be trying to figure out from a Statement of Work while you've been learning it firsthand.

How can one contract help you win work with other agencies?

Past performance.

A successful contract doesn't only have value with the agency that awarded it.

It becomes evidence you can use when pursuing similar requirements elsewhere in the federal government.

You now have a real example demonstrating that you've successfully performed this type of work for a federal customer.

That's one reason your first few contracts are so important.

You're not just earning revenue.

You're building the credibility needed to pursue the next level of opportunity.

Can a small contract sometimes be worth more than a large contract?

Absolutely.

Don't automatically judge an opportunity by the initial dollar amount.

A smaller contract might lead to additional task orders or related work that eventually adds up to much more revenue.

It may also be highly profitable.

Or it might introduce you to an agency that purchases your services repeatedly.

The initial contract value is only one way to measure an opportunity.

Sometimes the smallest door leads to the largest room.

How can you identify additional needs while you're already inside an agency?

Talk to your COR.

Ask about other projects.

Pay attention to the problems the agency is dealing with.

You're not trying to manufacture unnecessary work. You're learning more about your customer.

If your company can legitimately solve another problem they're experiencing, that's useful information for both sides.

This is one of the advantages of becoming a trusted contractor instead of simply being a vendor who shows up, performs the minimum, and leaves.

How can one contract make your company more profitable on future contracts?

You become more efficient.

The first time you perform a particular type of contract, you're learning.

Maybe you overstaffed something.

Maybe your scheduling could have been better.

Maybe certain equipment reduced labor hours.

Maybe your subcontracting approach created unnecessary costs.

By the next contract, you know more.

If you capture those lessons, you can build a better operating model and potentially increase your margins without simply increasing your price.

Experience should make you more profitable.

How does performing the work help you price future contracts?

Because you're replacing assumptions with real information.

You learn what the work actually costs.

You discover alternatives.

You identify areas where costs can be reduced.

You understand the real labor requirements.

You learn which parts of the Statement of Work have the biggest effect on pricing.

Now the next time you see a similar opportunity, you're not estimating entirely from scratch.

You're pricing from experience.

That's a major advantage.

What causes contractors to collect the revenue but waste the long-term value of a win?

They do the bare minimum.

They win.

They perform.

They invoice.

They get paid.

Then they move on and essentially start over.

They don't build relationships.

They don't collect referrals.

They don't prepare for the recompete.

They don't document lessons learned.

They don't meet other buyers.

They don't improve their pricing model.

They don't turn the contract into stronger past performance.

They collected the immediate revenue but left most of the long-term value sitting on the table.

If you only won one contract this year, how would you turn it into the most future revenue possible?

I'd do everything we've talked about.

I'd build relationships with the people involved.

I'd perform extremely well.

I'd learn everything possible about the agency.

I'd ask about other needs.

I'd make sure they understand our other capabilities.

I'd collect evidence of our performance.

I'd document what we learned.

I'd improve our pricing.

I'd use the past performance to pursue similar opportunities.

I'd prepare early for the recompete.

And I'd make sure that when the contract ends, the value we created from that win doesn't end with it.

That's what established government contractors learn to do.

They're not starting over every day.

They're making the most out of what they've already got.

Final Thoughts

A government contract is more than revenue.

It's a relationship.

It's past performance.

It's market intelligence.

It's access.

It's a pricing lesson.

It's an operational lesson.

It's credibility with teaming partners.

And potentially, it's the beginning of several more contracts.

Winning is difficult.

So when you do win, don't take the revenue and start over.

Make that contract work for your business for years.

About Derek James

Derek James is the founder of GovKidMethod. By age 30, he had won 32 federal contracts worth more than $15 million. Since then, he's helped small businesses win more than $75 million in government contracts by teaching practical proposal writing, positioning, and bidding strategies that contractors can actually apply.

Ready to Go Further?

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